Dashboard
Occupancy by property
Rent collection — last 6 months
Collected vs outstandingToday's check-ins
0Today's check-outs
0Tasks due today
0Contracts needing signature
0Renewals due within 30 days
0Highest arrears
0Property performance
Properties
Your portfolio at a glance — click into a property to see its rooms, residents and financials.
All properties
0Occupancy Manager
Multi-calendar view of every room, booking by booking.
Rooms
0Contracts
Tenancy agreements — drafts, out for signature, and signed.
Renewals
Residents whose tenancy ends within the next 90 days — track renewal likelihood before the room goes back on the market.
Payments
Track balances, due dates and payment status by resident.
Payment ledger
0Listings
Rooms currently available to lease, published live to the booking site.
Booking Requests
Requests submitted through the AXO booking site, waiting on staff to confirm.
Requests
0Leads
Prospect pipeline, from first enquiry to signed contract.
Pipeline
Contacts
Every lead, current resident and former resident in one searchable record.
Tasks
Follow-ups and to-dos across the whole team, linked to residents, leads and tickets.
Automations
Workflows that trigger automatically on booking, lead and payment events — the same logic a HubSpot workflow, a Concurrent rule, or a StarRez trigger would run.
Recent activity
0Tickets
Maintenance, billing and general resident tickets in one queue.
Queue
Parcels
Log deliveries at the front desk and email the resident that something's waiting for them.
Log
Invoicing
Create, send and track resident invoices.
Invoices
Arrears
Aged debt across the portfolio — every resident with an outstanding balance, bucketed by how overdue it is.
Outstanding balances
0Direct Debit
UK Bacs Direct Debit via GoCardless — mandates, collections and payouts.
Mandates
0Collections
0Payouts
Webhook activity
0Messages
Send resident and lead emails, and track opens and clicks.
Compose
Sent
0Community
Resident news feed and upcoming events.
News feed
Events
Reports
Revenue, occupancy, tickets and lead conversion at a glance.
Revenue collected vs outstanding
Occupancy by building
Tickets by status
Lead pipeline funnel
Arrears by age
Lead source performance
Customize layout
Reorder, rename or hide anything in the main navigation and dashboard. Only your account can see this — everyone else just sees the result, filtered further by their own role.
Navigation
Top-level tabs and dropdown groups. Click a group to edit its items.
Dashboard tiles
Hide or reorder the Snapshot and Today tiles.
Website
Where prospective residents find you, and where their enquiries arrive.
Public booking site
AXO Student Living is the public site. Room enquiries submitted there are written straight into this workspace — there is no separate AXO backend and nothing to import.
Homepage hero
Property content
0FAQs
What's included
Short stays list
Settings
Workspace, team and connection status.
Team
Each person you add gets their own real login and can only see what their role permits.
Roles & permissions
Define exactly which parts of RoomLine each role can see.
Properties
Move-in appointment slots
Applicants pick one of these once their tenancy is countersigned.
Data
Payments — GoCardless Direct Debit
Compliance
Right to Rent, sanctions and AML screening, referencing and guarantor checks — with the follow-up dates that carry a legal deadline.
Checks
Site Compliance
The statutory register for each building — fire, electrical, gas, water, lifts and licensing. Dates are what matter here: an in-date certificate is the only evidence the building is compliant.
Register
Appointments
Viewings, move-in slots and check-outs on one diary. Slots are capped per half hour so arrival day does not pile up.
Diary
Conduct
Incident reports from first report through investigation, outcome and appeal — with the sanction on the record.
Cases
Bank Reconciliation
The statement feed matched against the rent ledger. Anything the matcher is not confident about lands here for a human to allocate.
Statement
Sequences
Multi-step campaigns that keep sending on a schedule — enquiry nurture, pre-arrival onboarding, renewals — and stop the moment somebody replies.
Sequences
Shared Inbox
Email, booking-site live chat and SMS in one queue, so nothing sits unanswered in somebody's personal mailbox.
Operations
Room readiness and turnover checklists.