Today
Plan
Every room in the building, and who is in it.
The building
0Residents
0Pre-arrival questions
0Occupancy
The same rooms as the plan, drawn across time. Rooms are created and edited on the plan.
Renewals
Who from last year is staying on, what they told us, and whether they have booked.
Refunds
Money going back out — deposit returns, overpayments and credits — with a stage for each named approver.
Listings
Rooms currently available to lease, published live to the booking site.
Booking requests
Requests from the booking site, waiting on somebody here to confirm them.
Requests
0Sales
One academic year: who is enquiring, who needs a call, and how many beds are left to sell.
Pipeline
Every enquiry for the year you pick, who owns it, and when somebody next speaks to them.
Enquiries
Everyone
One row per person, whatever stage they are at. Open one for the whole record.
Tasks
Follow-ups and to-dos across the whole team, linked to residents, leads and tickets.
Automations
Rules you write, that run for real.
Recent activity
0Tickets
Maintenance, billing and general resident tickets in one queue.
Parcels
Log a delivery at the desk and the resident hears about it straight away.
Log
Visitor log
Sign every visitor in against the resident they are here to see. One visitor per resident per week, two nights.
Visitors
Incidents
What happened on site: logged by security from their portal, or here. One against a resident also shows on their record.
Log
Invoices
Every invoice, from the rent due this week to the custom ones raised by hand.
Reconciliation
Money paid or received outside an invoice — a finder’s fee, a goodwill payment, cash at the desk — and whether it has been found on the bank statement. A line about a person shows on their 360 record and leaves an internal note there.
Stripe
Every card and Pay by Bank payment, the cards residents have saved, and what Stripe has paid out.
Payments
0Saved cards
0Payouts to the bank
Messages
Send resident and lead emails, and track opens and clicks.
Compose
Templates
Sent
0Community
Resident news feed and upcoming events.
News feed
Events
Reports
Revenue, occupancy, tickets and lead conversion at a glance.
Revenue collected vs outstanding
Occupancy by building
Tickets by status
Lead pipeline funnel
Arrears by age
Lead source performance
System health
Every part of RoomLine, checked every 10 minutes — the site, the functions, email, payments, background work and the data itself.
Audit log
Who changed what — money, people, contracts, staff, roles and settings.
Customise layout
Rename or hide anything in the navigation. Only your account can see this.
Navigation
Top-level tabs and dropdown groups. Click a group to edit its items.
Dashboard tiles
Hide or reorder the Snapshot and Today tiles.
Public site
Homepage hero
Offers 0
Shown on the site's home page, its Offers page, and as a banner on each residence an offer applies to. An offer comes down by itself after its end date.
Instagram reels 0
A scrolling strip on the site's home page, under the testimonials, with a Follow button for @axostudent. Upload the reel's video, pick a frame for its cover, and paste its Instagram link. The newest shows first.
Property content
0FAQs
What's included
Short stays list
Settings
Workspace, team and connection status.
Team
Each person you add gets their own real login and can only see what their role permits.
Roles & permissions
Define exactly which parts of RoomLine each role can see.
Properties
Move-in appointments
Move-in slots are set up in Leasing → Appointments, as a check-in availability template. Applicants book against that template from the link they get once their room is confirmed, so the booking lands in the staff calendar with its attendee and documents attached.
Contract templates
The agreement wording the Create contract wizard fills in. {{merge_tags}} are replaced per contract.
Rent schedules
Reusable instalment structures picked in the wizard's finances step.
Data
Sanctions screening
Payment provider
Payment methods offered
Manual bank transfer details
Report API keys
Resident portal accounts
Building compliance
The statutory register for each building. The dates are what matter.
Viewings
Requests from the booking site, and the hours each site offers.
Appointments
Viewings, move-ins and move-outs on one diary.
Files 0
Every signed tenancy agreement, and the documents around it.
File manager
Resident requests
What residents have asked for from their phones. Sign-in accounts live on the person.
Letting pace
Beds let this cycle against the same week of the cycle before.
Forms
Waitlist
Prospects waiting for a room to free up, matched against what is vacant now.
Privacy
Who may be emailed what, what people have asked us to do with their data, and how long we keep any of it.
Governance
The tenancy regime each site sits under, and what follows from it.
Sequences
Campaigns that keep sending on a schedule, and stop when somebody replies.
Shared inbox
Every resident and lead email in one queue, so nothing sits unanswered in a personal mailbox.